Rebuild the Outlook 2011 database

To rebuild the Outlook 2011 database, which holds your mail, contacts, calendar appointments, etc., hold down the ‘Option’ key and start Outlook. It’s a good idea to quit all other progams, first. Get detailed information from Microsoft.

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iOS devices: Create a shortcut to open a default home page in Safari

UTMB’s ECI Launch has a pretty neat program in the works, where they will distribute iPads out to some clinics, so that patients there can access an online assessment survey. In order to ensure the patients go straight to the survey, ECI has used the steps below to create a custom shortcut. The shortcut looks like an app, but touching it opens the same URL every time, making it, in effect, a default home page for Safari.

1. Open Safari.

2. Go to the web page you would like to make your Home.

3. On the center of the navigation bar on the bottom of the screen, tap the ‘folder+arrow’ icon to add a bookmark.

4. Tap ‘Add to Home Screen.’

5. Rename it if you wish, then tap ‘Add’ in the top right corner of the screen.

You can now use your new shortcut to open Safari to that web page from now on.

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recover a lost web password

Recently, a UTMB user upgraded to an iPhone 4, and had some trouble with GMail. It seems iTunes did not transfer his Google app password from the old iPhone to the iPhone 4, and he had forgotten it. Attempts to recover the password through Google went unrewarded. He was eventually able to recover the password from his Mac, by using the following steps to access his Mac’s Keychain. The Keychain is where most passwords are stored on a Mac. Anyone who has lost a password, especially one used on a web site, should give these a go:

  • On your Mac, go to ‘Applications/Utilities/Keychain Access’
  • Select the ‘Login’ keychain
  • Search for ‘’ or whatever relevant domain (the site where you used the password)
  • From the resulting list, double-click the entry that looks most likely
  • You’ll be asked for your Mac’s password before you can see the password you want
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Accessing the Global Address Book from

UTMB ActiveDirectory settings for Mail.appStarting in OS X 10.6, Apple’s is pretty compatible with Microsoft Exchange. Sure, Public folders are still problematic, but did you know that Mail can search for users in the Global Address Book, just like Outlook? In the ‘Composing’ pane of Mail’s preferences, make sure Automatically Complete Addresses’ is checked, then hit the ‘ConfigureLDAP’ button. Add an entry in the resulting dialogue box by clicking the ‘+’ symbol, and enter the settings shown in this screenshot. Click ‘Done’ and give it a try.

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Create your own keyboard shortcuts

Have you noticed that Microsoft Word omits the ‘Command-Shift-S’ keyboard shortcut for ‘Save As…’? You can easily rectify that oversight, and create/edit keyboard shortcuts for most any application, in Keyboard System Preferences. Apple has instructions here. There’s a friendlier, more concise post about creating shortcuts at LifeHacker.

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Gas Mask: host file manager for OS X

Need to edit your Mac’s hosts file? This little Open Source app makes it so much easier. It’s similar to Hostsman for Windows, and gives you an easy GUI for editing hosts files and switching between them. Get Gas Mask from MacUpdate, or visit the Gas Mask Google Code repository.

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Having trouble accessing the UTMB VPN from your Mac?

Here’s one fix from UTMB Information Services:
There is a known issue accessing MyVPN from some Macintosh computers (Mac OS 10.5.6 or higher with Java update installed).  A reinstallation of Network Connect does not resolve the issues. The UTMB Service Desk has had this information available to them since 10 March 2010; they should be able to assist anyone who calls in for help.  One solution is below, it’s worked for many UTMB Macintosh users. Details here:

Issue affects the following operating systems:
Mac OS X 10.5.6 and higher with Java for Mac OS X 10.5 update 6
Mac OS X 10.6.x and higher with Java for Mac OS X 10.6 update 1

Documented solution:

  1. Close all internet browsers
  2. Open the Terminal application (Macintosh HD > Applications > Utilities)
  3. Type/copy the following command without the quotes (this is one long command without breaks except where you see spaces):
  4. “sudo keytool -storepasswd -new changeit –keystore /System/Library/Frameworks/JavaVM.framework/Resources/Deploy.bundle/Contents/Home/lib/security/cacerts -storepass changeme”

  5. Press the Enter/Return key
  6. The following error may appear; continue to step 6.  “ Keystore was tampered with, or password was incorrect.”
  7. Type “exit” and press the Enter/Return key
  8. Quit the Terminal application
  9. Reopen and launch MyVPN from your internet browser
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If your Mac runs the latest version of Office 2008, you’ll be able to control your out-of-office status from within Entourage (assuming you use that program for mail). If you use Apple Mail, or any other email program, you’ll need to visit UTMB’s Exchange Webmail site.

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Connect iPhone to UTMB’s wireless network

While in a spot on campus or in a UTMB facility where wireless access is provided, open ‘Settings’ on your iPhone. Touch ‘Wi-Fi Networks.’ Under ‘Choose a Network…’ select ‘UTMBa.’ Enter your UTMB username (utmb-users-musername) and your password.

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Keyboard shortcuts

Many computer users prefer executing commands and edits with keyboard shortcuts, rather than a mouse. Apple’s complete list of keyboard shortcuts is here:

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